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Retail Supply Chain lesson

Fill rate

Fill rate compares units shipped with units ordered.

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About 5–10 minutes · no sign-up needed

The idea

Fill rate compares units shipped with units ordered:

Formulas

Shipped ÷ Ordered × 100

Key points

Fill rateThe share of ordered units that were actually shipped.
Work it outDivide units shipped by units ordered, then multiply by 100.
Read it100% means every order was filled. Every unit short is a lost sale or an unhappy customer.

Fill rate is how the business measures whether replenishment is working.

Practice

Try each one in your head first, then open the answer.

1. What's Canada's fill rate?
450 ÷ 600 × 100 = 75%
2. In D2, work out the UK's fill rate: shipped ÷ ordered, as a decimal (no × 100).
=C2/B2
3. What's Australia's fill rate?
460 ÷ 500 × 100 = 92%
4. Tap the market with the lowest fill rate.
Canada filled only 75% of what was ordered.

Learn it by doing. This lesson is a short hands-on level on Bampaa: see it work, then build and write it yourself, with instant feedback.

Try this lesson free →
About 5–10 minutes · no sign-up needed